Frequently Asked Questions
1. What is GoldmineFX?
GoldmineFX is a digital platform offering investment-based digital products with fixed earnings based on product plans.
2. Are your products physical or digital?
All our offerings are digital products with instant delivery via your account dashboard.
3. How long does it take to get my product?
Delivery is instant. As soon as payment is confirmed, your digital product will be activated.
4. Can I request a refund?
No. As our products are digital and delivered instantly, we do not offer refunds under any circumstance.
5. How can I contact support?
You can reach us at
support@goldminefx.com
or on WhatsApp and Telegram.
6. Is my data safe with GoldmineFX?
Yes, we take data security seriously. Your data is encrypted and never shared with third parties.
7. How do I check my earnings?
Login to your dashboard. You’ll see all your active products and their associated daily earnings.
8. Can I buy multiple products?
Yes, you can buy multiple products based on your balance and the maximum buy limit per product.
9. Do you support Razorpay and UPI payments?
Yes, all major Indian payment methods including UPI, cards, and net banking are supported via Razorpay.
10. What happens if I don’t receive my digital product?
In rare cases of error, contact support immediately. We will resolve the issue within 24 hours.